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Blue Cross and Blue Shield of Texas
901 S. Central Expressway
Richardson, Texas 75080
General Information: (972) 766-6900
Automated Job Line: (866) 977-7378
TDD: (800) 735-2989 (for the hearing- impaired)
Customer Service Numbers
| Group Products |
| For Customer Service please call the number on the back of your ID card, or call one of the following numbers: |
PPO/POS/Indemnity Plans
(8 a.m. to 8 p.m. CST) |
(800) 521-2227 |
HMO Blue Texas Plans
(7:30 a.m. to 6 p.m. CST) |
(877) 299-2377 |
In Houston area, Austin, Corpus Christi and San Antonio call
|
(800) 833-5318 |
| Dental |
(800) 521-2227 |
| Magellan Behavioral Health |
(800) 729-2422 |
| Membership Department |
(800) 445-2227 |
To request an ID card online: Replacement ID Card Request
To contact group dental services online: dentaltx@bcbstx.com
| Individual Products |
|
Individual Sales Representative /
New Business Sales
|
(800) 531-4456 |
| Customer Service Representative |
(888) 697-0683 |
| Medicare Supplement |
(800) 654-9390 |
| Dental Indemnity USA |
(800) 820-9994 |
| Regional Sales Office |
| Sales Office |
Local Number |
Toll-Free Number |
| Dallas/ Fort Worth |
(972) 855-9000 |
(800) 399-5831 |
| Tyler |
(903) 597-8737 |
(800) 259-3668 |
| Austin |
(512) 349-4800 |
(800) 336-5696 |
| San Antonio |
(210) 357-5300 |
Not Available |
| Waco |
(254) 296-7900 |
Not Available |
| El Paso |
(915) 496-6756 |
(800) 403-4650 |
| Amarillo |
(806) 356-3930 |
(800) 403-4650 |
| Lubbock |
(806) 798-1026 |
(800) 403-4650 |
| Abilene |
Not Available |
(800) 403-4650 |
| Midland |
(432) 620-1400 |
(800) 343-4709 |
| San Angelo |
(325) 224-2170 |
(800) 403-4650 |
| Beaumont |
(409) 896-0100 |
Not Available |
| Houston |
(713) 354-7000 |
(800) 235-0796 |
| Corpus Christi |
(361) 878-1600 |
(800) 442-1685 |
| Harlingen |
(956) 440-2850 |
(800) 829-4120 |
Send Claims and Correspondence to:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
Drop Us an Email
Still can't find the appropriate contact? Click here to e-mail us for all other inquiries.
Please use your best judgment when sending information via the Internet to an e-mail address. If you have personal or confidential information to relay to our company, please call the appropriate customer service phone number above. Visit our Web site Privacy Statement for more information on our commitment to protect information provided through the Internet.
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